Alert Settings

To update how you receive alerts for your clients in CommuniCare, start by accessing your user profile to ensure your contact information is accurate—especially the phone number where you wish to receive notifications.

Phone number to receive alerts — SMS for Alerts

Once your information is verified, follow these steps to customize your alert settings:

1.) Start by selecting the gear symbol that appears on the right hand side of your screen and select Alert Settings.

2.) Here, you can choose the following:

Your Preferred Method of Receiving Alerts
The Frequency
Which Clients You Want to Be Notified About
Specific Types of Alerts You’d Like to Receive for Each Client

Frequency and method settings — Frequency & Method

Adjustable alert settings — Adjustable Alerts

3.) Once you’ve made all the necessary selections, remember to hit save.

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